ABOUT BIG HEARTS HOME CARE

Compassionate Care Every Step of the Way

Founded over a decade ago, Big Hearts Home Care provides personalized and reliable home care services, dedicated to empower individuals to maintain independence in their own home.

With a team of compassionate care workers, Big Hearts Home Care is committed to delivering quality care that upholds the dignity and well-being of every individual they serve.

OUR MISSION

To help those in need live dignified, independent lifestyles in the comfort and safety of their own homes.

0 M

Americans currently receive home healthcare

0 %

of seniors prefer to age at home

0 %

of people over age 65 require help with at least one daily activity.

1 in 4

adults provide unpaid care to an adult with health or functional needs

Our Values

Big Hearts Home Care can support family care workers and free their time to enjoy life for as short as a few hours and as long as a few days, weeks or even months. We will look after your loved ones while you are taking time off.

Integrity

We believe in providing quality care services that preserve the integrity of our clients. They are to be treated with honesty and respect.

Innovation

Our services are innovative, gathering between novel and unconventional ideas that result in a better quality of life.

Compassion

Our clients deserve to be treated with sympathy, sincere care, and compassion; entrusting us with care is an honour we value.

MEET THE TEAM

Leading the Way in Compassionate Care

Known for their compassion and depth of knowledge and experience, our founders have built Big Hearts Homecare to provide consistent, personalized care to those that need it most.

OUR CAREWORKER

The Big Hearts Difference

All our care workers are highly-vetted and hand-picked for your specific needs. When we find the perfect fit for your lifestyle we can guarantee the same care workers will be available for all the visits, providing you with a consistent, safe and encouraging support system in the comfort of your own home.

Care Worker Reflection - Madelyn

Care Workers Reflection - Madelyn

OUR CARE WORKERS

Care About Their Clients

Our care workers are the face of our services. Not only are they background checked, bonded and insured, but they have qualities that make them special. Take a look at some of these care workers qualities.

OUR CARE WORKERS

Are Compassionate

Our care workers are great people that feel fulfillment in caring. They have big hearts and are willing to sacrifice for the comfort and security of others.

OUR CARE WORKERS

Have a Postitive Attitude

Our care workers are the face of our services. Not only are they background checked, bonded and insured, but they have qualities that make them special. Take a look at some of these care workers qualities.

OUR CARE WORKERS ARE

Qualified & Experienced

Our care workers are great people that feel fulfillment in caring. They have big hearts and are willing to sacrifice for the comfort and security of others.

OUR CARE WORKERS

Fun & Friendly

Our care workers are the face of our services. Not only are they background checked, bonded and insured, but they have qualities that make them special. Take a look at some of these care workers qualities.

WHY CHOOSE US

Why Choose Big Hearts Homecare?

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Same Care Workers Guarantee

We match you or your loved ones with a consistent care worker who stays dedicated to their care, fostering familiarity, understanding, and a strong bond.

Affordable Rates

At Big Hearts Home Healthcare, we offer affordable, competitive pricing and assess each client individually. We never turn away those in financial distress because, to us, our clients are family.

Trained, Certified & Insured Care Workers

Our care workers are carefully screened, bonded, and insured. They’re professional compassionate, and respect your culture. We only select those we’d trust with our own families.

Round-The-Clock Communication

We maintain a 24/7 direct line of communication with clients, families, and all medical professionals. We’re here when you need us most.

Personalized Care

At Big Hearts Home Care, we provide personalized care to meet each client’s unique needs. We create activities that bring joy and follow up regularly to ensure their well-being and satisfaction

Care Managed by Medical Professionals

Our team includes healthcare workers with over 30 years of experience. We create care plans offering guidance to specialists and families to enhance our clients’ quality of life.

We Donate to Charitable Causes

To support our community, we donate a portion of our profits to your chosen charity for every hour of service you request. Every contribution helps make a difference.

Our Founder and Executive Director, Fatma Taha, has lived in the Tri-Cities for 22 years. Fatma has been involved in the healthcare field for many years. She started her career as a physician, then moved on to assume several roles; as a member of the senior management team at several major BC hospitals. Her role predominantly involved monitoring the quality of patient care. She also managed infection control and patient safety initiatives at Fraser Health Authority, in particular, the Authority’s 12 acute hospitals and over 20 residential homes and home health initiatives. Fatma holds a Masters of Public Health degree from the University of British Columbia and a Certificate with honours in Healthcare Quality Management from the British Columbia Institute of Technology.

Fatma has also worked as a healthcare educator in Canada and abroad. She offers free health presentations to the general public at public libraries, and to seniors at senior centres. Learn more about these presentations’ schedule at “Events”.

Sameh has been an active member of the Lower Mainland for the past 15 years. He attained his Bachelor of Arts from Simon Fraser University, then went on to complete his Bachelor of Laws and thereafter Masters of Laws from the University of British Columbia. Sameh has worked at the Canada Revenue Agency, Red Cross, and currently works with the United Nations. He has volunteered his time with Doctors without Borders and helped manage food banks in the Lower Mainland, as well as having supported many youth and senior initiatives throughout the years. He has focused his efforts on local community centres and supporting the most vulnerable in our society, including the elderly, disabled, and destitute. He is passionate about giving back and ensuring that quality home care services are available to those who need it most.

Her love of nursing, problem solving, leadership, organization, and multitasking have inspired her to pursue her Business Administration degree in an effort to contribute towards a positive client experience. Liliana is passionate about caring for others while encouraging individuals to maintain their independence, safety, and healthy life at home.

Jan has been a Registered Nurse for 21 years. She has an unwavering passion for health care and her experience in the field is indicative of that. Jan worked at a Tertiary Hospital in the Pediatric General ward and ICU, in addition to working in the General Pediatric ward at Victoria Hospital in Prince Albert, Saskatchewan. Jan has also worked as a Residential Care Coordinator at a long term care facility and as a Pediatric Home Health Nurse for various healthcare providers. Jan has devoted her time to a palliative nursing home for children, as well as a Nurse Clinical Instructor in the clinical & classroom environments. On her free time, Jan enjoys scrapbooking, soap making, gardening and cooking.

Carmela she learned to embrace everyone’s uniqueness without compromising her beliefs and values.
In her free time, she loves to go on road trips, watch movies with her family, and give back to her local community. By giving back, she gains a sense of fulfillment and learns how to be more patient and understanding, especially to the children.

In addition, she holds a Healthcare Management degree and has worked extensively in the Canadian healthcare industry. Her passion lies in promoting preventive care and guiding individuals through tailored exercises to prevent or manage diseases, contributing to their overall well-being.

Selena enjoys exploring new destinations, expressing herself through drawing, and indulging in diverse culinary experiences. She finds immense satisfaction in helping people lead healthier lives and believes in a holistic approach to healthcare that incorporates both medical expertise and artistic expression.

She collaborated with patients’ families and fellow healthcare professionals across clinics, hospitals, and educational institutions. With a background in oriental medicine and human resources, Vivian is dedicated to helping individuals in achieving a healthy and fulfilling life. She contributes to community service as a member of the Red Cross, where she disseminates healthcare information and aids the local community.

Beyond her professional pursuits, Vivian finds joy in cooking, traveling, and walks with loved ones in the sunshine.

With over a decade of experience in the cruise industry and several years in healthcare agencies, Maricel has developed a profound passion for the healthcare field. Her diverse professional background has enhanced her adaptability, interpersonal skills, and dedication to excellence.

 

Outside of work, Maricel finds joy in cooking, gardening, and baking. Walking and running provide her with effective ways to rejuvenate and maintain personal well-being.

Jeanifer holds a Bachelor of Arts from Simon Fraser University, majoring in Psychology and minoring in Counselling and Developmental Disabilities. Her career has taken her through various organizations, each shaping her understanding of how to support individuals with developmental disabilities and complex needs. She approaches every individual with empathy, professionalism, and a focus on their unique needs. 
 
Outside of work, Jeanifer is an outdoor enthusiast who loves traveling to historical sites, immersing herself in the stories and cultures of different places. She believes that every journey, whether professional or personal, is an opportunity to grow, inspire, and make a difference.